Privacy Policy
Introduction
At TransVare, we value your privacy and are committed to upholding the highest standards of confidentiality in managing and processing your personal information. We let customers know the information we have on them and allow them to opt out of specific engagements. We never sell or share your personal information with any organization or personnel.
This privacy statement outlines how TransVare collects, uses, and shares personal information of its users, consumers, and other individuals and organizations with whom we have a business relationship. This privacy statement applies to TransVare’s website and its products, including ERMVare, TaskVare, TalentVare, BCMVare, SalesVare, ChatVare, RiskVare, CyberVare, ControlVare, AuditVare, ISOVare, PeformVare, SkillsVare, OrgVare and RotaVare.
Personal Information We Collect, and How We Collect It
This section describes the various types of information that we collect and how we collect it.
It includes information on Your Account, TransVare Website, TransVare Products and Services, Cookies and Children.
We gather information about you only when necessary for legitimate purposes. TransVare may possess information about you if (a) you have voluntarily provided the information, (b) the information has been automatically collected by TransVare, or (c) TransVare has acquired the information from a third party.
The primary types of information we collect and utilize mainly consist of profile details, webpage interactions, marketing preferences, data for investigating malicious activities, recordings or transcripts of support-related conversations with us, information for enhancing our business operations, and additional relevant data.
Your Account
When you create an account within any of TransVare’s products, it will provide TransVare with your name, email address, and country or region of residence. Your account may be necessary for certain services, such as accessing TransVare Applications and other Services. Additionally, we may store details from business contact information provided by you or collected from your organization or our Business Partners.
Your account serves to uniquely identify you when utilizing any of our products. It enables you to access TransVare Applications and facilitates the management of your account related activities.
We utilize your contact information, including your name and business contact details, to engage with you regarding business matters. Moreover, we may combine your business contact information with other relevant data, such as details about your professional education, skills, work experience, or publicly available information. This information allows us to tailor our interactions with you, such as in the sales process, to foster and sustain a relationship, and for post-contractual engagements.
TransVare Website
Our website offers ways to communicate with you about us, our products, and services. Our TransVare website doesn’t require any account information and you can explore our website without disclosing any personal information about yourself, but we may still collect information that is connected to your website visit. We collect information about your use of our websites, such as the internet protocol (IP) address, browser type, language preference, time zone, referring URL, date and time of access, operating system, and device information. We include these in our log files to understand more about visitors to our websites.
The information gathered on our website is utilized to grant you access to the site, manage its operation, enhance your browsing experience, and customize the presentation of information to suit your preferences.
We use this information to provide you with access to the website, to operate the website, to improve your experience, and to personalize the way that information is provided to you. We are not responsible for any content that you make available through your use of our products or services. Furthermore, we accept no responsibility for the content provided on third-party websites or applications, nor for their privacy practices.
TransVare Applications
TransVare web applications and mobile applications collect information about your use of these products including your account information, passwords, your settings within the product, IP address, browser type and organization details. In order to protect your personal identifiable information we have implemented appropriate technical and organizational measures, such as using encryption for transmission of information, multi-factor authentication (MFA) and CAPTCHA to help us keep your information secure, accurate, current, and complete. We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
This information is collected to provide you with access to operate the service, to provide you support, to personalize and improve your experience of the service, to develop other services and technologies, and generate technical and market insights.
This information is collected to provide you with access to operate the service, to provide you support, to personalize and improve your experience of the service, to develop other services and technologies, and generate technical and market insights.
Children
Our products and services are not directed to individuals under 16. TransVare does not knowingly collect personal information from children who are under 16 years of age for its own purposes. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. However, using our products, we can collect information about individuals who may be children.
Cookies
TransVare employs cookies to enhance your browsing experience on its website. A cookie is a small text file stored on your computer or other internet-connected device, serving to identify your browser, provide analytics, and remember information about you, such as your language preference or login details. Rest assured, cookies are completely safe and cannot be used to run programs or deliver viruses to your device.
There are some cookies that are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. Some cookies enable us to retain your preferences (such as your username or region) helping to deliver a personalized online experience. Analytics cookies aid us in enhancing the functionality of our websites by ensuring that users can easily find what they are seeking. They track information about website visits, enabling us to make improvements and report on our performance.
Cookies are utilized to provide you with an exceptional browsing experience on our website, ensuring seamless navigation, personalized content, and improved functionality tailored to your preferences and needs. TransVare website allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
Sharing & Using Personal Information
At TransVare, we may share your personal information internally and externally for legitimate business purposes, but only on a need-to-know basis. This section outlines how we share information and how we utilize your personal information, including the retention of your personal information.
How We Share Personal Information
When sharing personal information, we implement appropriate checks and controls to ensure compliance with applicable laws. We may need to share your information with the following entities:
Employees and independent contractors: Employees and independent contractors of TransVare have access to the aforementioned information on a need-to-know basis. We mandate that all employees and independent contractors adhere to this Privacy Policy regarding the personal information shared with them.
Third-party service providers: We may share your personal information, as well as aggregated or de-identified information, with third-party service providers engaged by us, such as marketing and advertising partners, event organizers, web analytics providers, and payment processors. These service providers are authorized to utilize your personal information solely for the purpose of providing services to us.
Other cases: We may share the same information covered in the “Personal Information We Collect, and How We Collect It” section of the privacy policy in other scenarios as outlined therein.
How We Use Personal Information
TransVare may use your Personal Information to:
- Deliver the products and provide support requests
- To process your payment when you purchase our Products and / or Services
- Send communications to you about products and services available from TransVare, event announcements, marketing communications, important product notices including those announcing changes to our policies, promotional offers and surveys
- Facilitate the use of our website
- Advertise and market TransVare products for example, delivering targeted ads on this and other web sites, analyzing the effectiveness of ads, and determining whether you would be interested in receiving offers about new products or services
- Administer, customize, personalize, analyze and improve our products, services (including the content and advertisements on our Website), technologies, communications and relationship with you
- Prevent fraud and other prohibited or illegal activities
- Protect the security or integrity of our Website or our products or services
- Any other lawful purpose, or purpose that you consent to
Retention of Your Personal Information
To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit.
We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:
- Audit and accounting purposes
- Handling of disputes
- Establishment, exercise, or defense of legal claims
When personal information is no longer needed, we have processes in place to securely delete it or anonymize it, and in cases where we cannot delete or anonymize it (for e.g., where it has been stored in routine backups), it will be securely stored until it can be deleted or anonymized.
Your Rights
You possess certain rights regarding the handling of your personal information. You can utilize the “Contact Us” form to:
- Request access to the personal information we have concerning you, or request updates or corrections to it. Depending on the applicable law, you may have additional rights regarding your personal information.
- Request the deletion of the personal information we hold about you.
- Opt-out of specific types of personal information processing, such as targeted advertising.
- Ask questions related to this Privacy Statement and our privacy practices.
- Lodge a complaint with TransVare if you are dissatisfied with how we process your personal information.
Your rights may be subject to limitations and exceptions resulting from applicable laws. For example, there may be situations where we cannot share certain information that you seek if disclosing this means disclosing information about others.
Privacy Statement Updates
This privacy statement was last updated in April 2024.
If you have any questions related to it or you want to discuss any of your rights, please send an email to [email protected].
Note that TransVare reserves the right to modify this Privacy Statement at any time. In the event of significant changes, we will notify users either via email or through our website. All modifications are effective as of the date they are posted on the TransVare Privacy Statement page.
How to Contact Us
[email protected]
8 The Green, Street R,
Dover, Kent 19901, State of Delaware,
United States of America.